Frequently asked questions
Useful answers.
Before the call-out.
Straightforward information about mobile service, fault finding, vehicle coverage and the details that make diagnosis more efficient.
What information should I send?+
Your vehicle or equipment type, location, the symptoms you are seeing and any warning lights or recent work. Photos can help when messaging.
Do you work on both light and heavy vehicles?+
Yes. Bordoh Auto Tech supports light vehicles, heavy-duty automotive, machinery, plant and mixed fleets.
Can I contact you by text or WhatsApp?+
Yes. Call, SMS or WhatsApp 0468 010 402, or email info@bordohautotech.com.au.
Do you install accessories?+
Yes. Accessory work includes lighting, beacons, cameras, trailer wiring, dual-battery systems and related electrical installations.
Which Perth areas are planned?+
Planned mobile coverage includes East Perth, North Perth, South Perth and West Perth, subject to final travel limits before launch.
What hours are planned?+
Planned post-launch hours are Monday to Friday 8:00 am–6:00 pm and Saturday 10:00 am–4:00 pm. Sunday response will depend on the severity of the electrical issue.
How does a mobile service request work?+
Send the vehicle or equipment type, location and symptoms. Bordoh Auto Tech reviews the details and contacts you to clarify the work and arrange the next practical step.
Can you diagnose an intermittent fault?+
Yes. Include when the fault appears, what changes it and any recent electrical or mechanical work. Intermittent problems may require staged testing or monitoring because the fault must be present or leave measurable evidence.
Will you replace parts before testing?+
The goal is to diagnose the system and explain the likely cause before unnecessary parts are fitted. Some failures still require removal or further testing to confirm.